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Home / Useful informations / FAQ / 1. I am a private person.
1. I am a private person. Can I order directly at SOGEM?

We sell our products exclusively to stores and merchants of timber and materials.

Click here for a list of our resellers by country.

Please contact one of our resellers for all questions and offers.
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  • 1. I am a private person. Can I order directly at SOGEM?
  • 2. Can you send me documentation on your products ?
  • 3. Do you realize stairs with my own dimensions ?
  • 4. What information do I need to provide to the dealer to check the feasibility of a project?
  • 5. How much for a staircase ?
  • 6. Where is your showroom ?
  • 7. Is it possible to place a Sogem ramp on a existing staircase ?
  • 8. Should we treat the stairs before and after the installation ?
  • 9. Under which conditions (temperature and humidity) should I place my staircase?
  • 10. What do I do if I encounter a problem during installation?
  • 11. Do you provide installation instructions with a DVD that describes the different stages?
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